Refer A Friend, how does it work?

Invite your friends by sharing your personal referral link. The friend must use the link when they first register their account. This cannot be done retrospectively. When your friend uses your link and makes purchases in the value of CHF 120.– (can be done in one or multiple transactions), they’ll enjoy a 5% discount, and you’ll receive CHF 30.– as an account credit! Your referral link can be found in your profile in your app. Open your Momence app, select TRUNK as your studio, then click onto the “i” icon in the top right corner and select “refer & earn”. Copy the link and share it with your friend.

You can track how much your friends have spent by selecting the Account icon in the bottom right corner.

How do I cancel classes?

Classes must be cancelled with a minimum notice of 6 hours through the booking system via the website (timetable page) or the app, please download the Momence app (Android or Apple). Late cancellations and no shows will either forfeit their class or attract a CHF15 late/no show fee (Unlimited Memberships).

How does the waitlist works?

If a spot becomes available, you will automatically be added to the class up until 4 hours before class commencement. If a spot becomes available with less than 4 hours notice, you will be offered a spot which you can either decline or take. Please make sure to cancel your waitlisted spot for classes you no longer wish to attend. Classes may become available during the night, if you are unable to check, please remove yourself off the waitlist before bed.

If you get pushed into class, our regular cancellation notice applies.

I am going on a holiday. How do I suspend my membership?

Please send an email to info@trunkpilates.ch with a minimum of 14 days notice.

What clothing should I wear? What should I bring?

We recommend that you wear comfortable workout clothes: pants preferably without any zippers or buttons, a comfortable top, and no shoes, as we work out with socks/non-slip socks. Please note, that socks are compulsory. We also recommend to bring a bottle of water.

In what language are the classes taught?

All of our classes are instructed in english unless marked otherwise.